I ORDERED SEVERAL ITEMS, WHY DID I RECEIVE JUST ONE?
We use different distribution channels. Most of the times, each item will be shipped separately. You may receive one item before the next. So don't worry if you don't receive all of your items on the same day. You will get all of them soon enough.
I PLACED AN ORDER BUT DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT HAPPENED?
Oftentimes, it was in the SPAM folder. Sometimes, our customers entered incorrect email addresses. But we do send a confirmation email.
WHAT’S YOUR REFUND/EXCHANGE POLICY?
We offer a 100% Satisfaction Guarantee. This means we will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
WHAT’S YOUR SHIPPING POLICY?
All products will be processed within 1-2 business days of purchase. You will receive your order within 5-8 business days. Products will be shipped from our partners in Us,Singapore, China, Hong Kong. We partner with these global merchants in order to provide you the best prices and a unique global shopping experience. Some of our global suppliers do not provide tracking numbers but we do offer a 100% satisfaction guarantee.
Because we ship directly from our partners in these countries, your item may take 1-2 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way.